Contact
A person
picks up.
Not a queue, not a bot. One of three people who live out here and look after these homes.
Who picks up, and how fast.
Response times we hold ourselves to. If we miss one, say so. It matters more to us than it does to you.
Any hour
Staying with us tonight
Something broke, something is missing, or you cannot get in. This one wakes somebody up, which is the point.
Within the hour
Thinking about booking
8am to 8pm. Ask the awkward questions. Whether the road is passable in a rental, what February is really like, which home suits four adults and a dog.
Same day
Already booked
Changing dates, adding a guest, arranging an early check in. Your confirmation thread reaches the same people.
Two working days
You own a desert home
Management, what we charge, whether your home is a fit. It starts with a walkthrough and there is no obligation.
See the homeowners pageTell us what you
are trying to work out.
Give us the real question. Six of us, a dog, first week of March, is the drive going to be a problem. That we can answer properly.